The reception desk in our clinic plays a vital role, being our patients’ first point of contact. Monika’s professionalism and organisational skills stand out as a receptionist. She ensures smooth coordination of the reception work and welcomes every patient with a smile and a positive attitude.
Her tasks include managing the schedule of appointments, handling telephone calls, providing information about the clinic’s services, and assisting with billing issues.
Monika’s effective communication and high personal culture are vital in maintaining a friendly atmosphere in the clinic and ensuring that every patient is professionally served and always feels welcome.